CASE 04 · Production Recovery
Low yield became a controlled recovery plan
A production run showed low yield and recurring hole defects. General progress reporting was no longer enough for a buyer decision.
Situation
The supplier reported production difficulty after defects began to affect acceptable output.
Challenge
The buyer needed to understand the defect pattern, immediate containment, probable process cause, and whether the next production milestone was credible.
The decision that changed the path
Our Judgment
Separate containment from root-cause work, require visual and process evidence, and tie the next milestone to verified corrective actions.
Action
- Defined the defect and affected quantity clearly
- Tracked containment and process checks separately
- Assigned owners and due dates to corrective actions
- Required re-verification before the next release decision
Evidence
Business Impact
The issue moved from an unclear yield report to a visible set of actions, risks, and release conditions. No unverified savings figure is claimed.
Capability proven by the example