CASE 02 · Technical Coordination
An adapter detail was closed before mass production
A regional product configuration included EU and UK adapter requirements that had not been translated into a complete production decision.
Situation
The product was moving from sample discussion toward production with more than one regional power configuration in scope.
Challenge
The supplier understood the general need, but plug selection, interface fit, marking, packing, and configuration separation still contained open interpretation risk.
The decision that changed the path
Our Judgment
Pause the configuration decision long enough to create a requirement matrix, resolve the interface questions, and verify the selected variants before mass production.
Action
- Separated EU and UK configuration requirements
- Coordinated supplier questions on fit, marking, and packing
- Tracked sample evidence against each open point
- Closed the configuration list before release
Evidence
Business Impact
The buyer received a clear configuration decision before the risk could become a mixed production or delivery issue.
Capability proven by the example